Claims Management Tips

Upcoming Webinars

June 18, 2026    |  Time: 12:30 pm ET
Join our Free Webinar
Managing workplace injury claims effectively can help employers support recovery and return to work while avoiding costly mistakes. Join our experienced legal experts for a webinar featuring best practices and tips on the key stages of the WSIB claims management process, including steps employers can take before a claim arises and throughout the return-to-work process.

Topics will include:
• Common claims management mistakes and how to avoid them
• Employer responsibilities throughout the claims process
• Return-to-work considerations
• Best practices on completing WSIB forms such as the Functional Abilities Form

This session is ideal for employers looking to better understand the claims process and strengthen their approach to managing workplace injury claims.

OEA Director

Director's Update

Susan Adams joined the Office of the Employer Adviser (OEA) as Director in 2020.  Before joining the OEA, Susan was the Executive Director at the Workplace Safety and Insurance Appeals Tribunal (WSIAT) for ten years followed by a year as Director at the Office of the Worker Adviser.  Susan has a law degree from the…

New Director

Director's Update

I am delighted to join the Office of the Employer Adviser!   I bring to the role experience in the workplace safety and insurance system from the Workplace Safety and Insurance Appeals Tribunal (WSIAT), most recently 10 years as Executive Director, and from the Office of the Worker Adviser as Director. I look forward to continuing…

Mental Stress

Uncategorized

July 23, 2020 | Time: 10:00 am ET This webinar outlines the legislative modifications that have changed the handling of mental stress claims, and how mental stress entitlement, both traumatic and chronic, is determined by the WSIB.